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Privacy Policy

Festy – Forget Forgetting

Festy LTD Privacy Policy

Festy is committed to ensuring the privacy of your data while providing a seamless experience for reminding you of important birthdays. We collect only the necessary data to facilitate this service, ensuring your information is kept secure and private.

Festy for iOS and Android (the app) is provided by Festy LTD. (‘we’, ‘our’ or ‘us’). We take your privacy very seriously. Please read this privacy policy carefully as it contains important information on how and why we collect, store, use, and share any information relating to you (your information). It also explains your rights in relation to your information and how to contact us or the relevant regulator in the event you have a complaint. Our collection, storage, use, and sharing of your information is regulated by law, including under the applicable data protection regulations.

We are the controller of your information obtained via the app, meaning we are the organization legally responsible for deciding how and for what purposes it is used. If you are aged under 13, you must not use the app as it is not designed for you. We do not intend to collect the information of anyone under 13. If you are aware that any information of anyone under 13 has been shared with the app, please let us know so that we can delete that data. This version of our privacy policy is primarily written for adults, including parents and guardians of child users. If you are a child aged over 13, you are welcome to read this policy if you find it useful, but we recommend you seek assistance when reviewing this policy or look online to see the key information in a form written for people under 18.

This privacy policy is divided into the following sections:

What this policy applies to
Information we collect about you
How your information is collected
What we use your information for and why
Marketing
Who we share your information with
Keeping your information secure
How long your information will be kept
Changes to this privacy policy

1. What this policy applies to

This privacy policy relates to your use of the app only. The app links to the MongoDB security system to securely store your information so that your account details can be maintained. Any apps, websites, or services we integrate into our platform may also gather information about you in accordance with their own separate privacy policies. For privacy information relating to these other apps, websites, or services, please consult their privacy policies as appropriate.

2. Information we collect about you

The information we collect about you depends on the particular activities carried out through the app. We will collect and use the following information about you:

The name and phone number you use to log you into your account
Email Address
Basic usage data when you use specific functions in the app
Data you store online with us using the app; birthday date

3. How your information is collected

We collect information from you directly when you sign up to the app, add birthday reminders and enter your email address. We also collect information indirectly, such as your activity while using the app.

4. What we use your information for and why

At Festy, we collect and process your personal information for specific and legitimate purposes to improve your experience. Below are the key reasons we use your data:

To Provide and Improve Our Services; We use your information to ensure our platform operates effectively, helping us to deliver personalized services, troubleshoot issues, and enhance your user experience.
To Communicate with You ; Your information allows us to send important updates, promotional materials, or responses to inquiries to keep you informed and engaged with Festy.
For Legal and Security Purposes; We may process your information to comply with legal obligations, prevent fraud, or protect the safety and integrity of Festy, our users, and third parties.
For Analytics and Research; We use anonymized and aggregated data to analyze trends, improve our platform’s features, and develop new ones that best suit your needs.

5. Marketing

We will use your information to send you updates by notification, email or text message, about Festy including exclusive offers, promotions, or new features.

6. Who we share your information with
We routinely share your information with:

Service providers we use to help us run our business or provide the services or functionalities in the app. This primarily includes Google, who we use for cloud storage, and other service providers we see fit.
The app stores which our app is listed on (Apple and Android).

OneSignal

One of the third parties we are working with is OneSignal for notifications, this is how they handle the third party data. "The OneSignal Android SDK does not share any data with data brokers or for targeted advertising or advertising measurement purposes. We do, however, collect some data for Analytics purposes to help you better understand your engagement and conversions".

We only allow companies to handle your information if we are satisfied they take appropriate measures to protect your information.

We or the third parties mentioned above occasionally also need to share your information with:

Law enforcement agencies, courts or tribunals, and regulatory bodies to comply with legal and regulatory obligations.
Other parties that have or may acquire control or ownership of our business (and our or their professional advisers) in connection with a significant corporate transaction or restructuring, including a merger, acquisition, asset sale, initial public offering, or in the event of our insolvency—usually, information will be anonymized but this may not always be possible. The recipient of any of your information will be bound by confidentiality obligations.

7. Keeping your information secure

We have appropriate security measures to prevent your information from being accidentally lost, or used or accessed unlawfully. We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to.

8. How long your information will be kept
We will store your information while you have an account with our platform. If you delete your account or contact us asking us to delete your information, we will endeavor to delete or anonymize your information within a reasonable period.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or enhancements to our services. When we make significant changes, we will notify you by posting the revised policy on our website and updating the effective date at the top of the policy.

If the changes affect how we process your personal information, we will notify you via email or through in-app notifications before the new terms take effect. Your continued use of Festy after these updates signifies your acceptance of the revised policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect and handle your information.